Who We AreInnovative Approaches to optimize your workforce's efficiency
What sets Basic ITS apart?
One word: Service.
We believe that service is the key to any successful partnership. While everyone talks about it, we like to think that our decades of experience and beginnings as a Service Provider equip us to excel. Our role is to create technology solutions that fit your business, not the other way around. We work seamlessly with your existing IT department, providing services and solutions that maximize efficiency.
Whether you’re a mid-size business looking for additional IT support or a healthcare organization searching for cost-effective solutions, we are here to equip you to succeed not only where you are, but where you are going.
Basic ITS combines cutting-edge technology with local, customized service to provide innovative solutions for your business.
Core Maintenance and Solutions Services
Customer service & customer loyalty are at the heart of everything we do. Our service model includes a time-proven escalation procedure that ensures nothing is overlooked. We return service calls from our contracted partners within 30 minutes, provide accurate service delivery schedules, and monitor our team to ensure proper follow-through.
Our service model is applied to every solution we offer, ensuring partner satisfaction whether you use one or all of our services. With solutions ranging from IT Staff Augmentation to Managed Print Services and everything in between, there is nothing we can’t handle, allowing Basic ITS to be the single point of contact regardless of your need.
Julie Mawazini is the president and owner of Basic ITS. Under Julie’s guidance and leadership, Basic ITS expanded its operations in 2020 to a new facility in East Peoria, Illinois, creating dozens of jobs for area professionals during the height of the global pandemic. In addition, she has developed multiple partnerships with national and international companies to bring cutting-edge technology to Basic ITS’ central Illinois clients.
Julie is also an active supporter of numerous non-profit and service organizations throughout central Illinois, including but not limited to the OSF HealthCare Foundation, Children’s Hospital of Illinois, St. Jude Children’s Research Hospital, and EP!C. She currently serves as a member for the Germantown Hills Zoning Board of Appeals and the Germantown Hills School Citizens’ Advisory Council.
Trusted OEM Partners
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We are growing and so is our team! See what positions we have available and let us know why you’d be the perfect fit.More Careers