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What sets Basic ITS apart?

One word: service.

We believe that service is the key to any successful partnership. While everyone talks about it, we have a decades long proven track record providing our clients with superior service. Our role is to create technology solutions that fit your business, not the other way around. We work seamlessly with your existing IT department, providing services and solutions that maximize efficiency.

Whether you are a Fortune 500 Company looking for additional IT support or a healthcare organization searching for cost-effective solutions, we are here to equip you to success not only where you are, but where you are going.

Mission

Basic ITS combines cutting-edge technology with local, customized service to provide innovative solutions for your business.

Core Values:

  • Accountability
  • Collaboration
  • Honesty
  • Inclusion
  • Innovation
  • Integrity

Core maintenance and solutions services

Customer service & customer loyalty are at the heart of everything we do.

Our service model includes a time-proven escalation procedure that ensures nothing is overlooked. We return service calls from our contracted partners within 30 minutes, provide accurate service delivery schedules, and monitor our team to ensure proper follow-through.

Our service model is applied to every solution we offer, ensuring partner satisfaction whether you use one or all of our services. With solutions ranging from IT Staff Augmentation to Managed Print Services and everything in between, there is nothing we can’t handle, allowing Basic ITS to be the single point of contact regardless of your need.

Maintenance

  • Printers
  • Copiers
  • Desktop Computers
  • Laptops
  • Servers
  • Physical Security Systems

Solutions